Vodafone Customer Experience Centre (CEC), Qatar


The new Customer Experience Centre (CEC) at Vodafone, Qatar offers an interactive presentation of the Vodafone brand, projecting information about past, present and future capabilities and aspirations of the business.

dpa lighting consultants worked closely with Vodafone and Platform (interior designers) to produce an exciting, energetic, dynamic and energy conscious lighting scheme that best served to compliment the cutting edge interiors. Of prime importance was the interface between the lighting scheme and the lighting controls, so as to provide a user friendly scene set solution that would relate to the various audio visual presentations.

The interaction of the audio visual and lighting aspects of the project are controlled via an I-Pad tablet, which interfaces with the AV system and architectural lighting control system. dpa ensured that the lighting scheme facilitated full dimming of the luminaires, to ensure a smooth transition from one particular zone to another within the CEC.

Lighting Scheme

A strong interior element in the form of a timber slatted clad wall characterises the interior surfaces. This is evident from the moment that the customer enters the centre and the lighting scheme responds to this by projecting a wash of light downwards to bathe the slats and to provide articulation to the perimeter, which is further enhanced by a shadow pattern created during the daytime, where the slats meet the sections of glazing.

Guests are offered to relax in the Lounge prior to moving in to the main CEC Presentation Suite. Concealed warm white LED lighting is used to float the organic shaped suspended raft and to also float the black glass clad wall which houses the TV screen and coffee station. Clusters of warm white LED down lights appropriately highlight the contemporary furniture and suspended patterned screens located between the meeting tables, whilst oversized pendants provide a more localised residential feel to the interiors.

The I-Pad tablet is utilised to change the lighting state within the Presentation Suite and VIP Suite. The dynamic lighting techniques combine with the AV presentation where there is an interplay between the warm white LED down lights, RGB colour change LED linear luminaires and concealed linear LED lighting which floats the base of the perimeter.

Client: Vodafone
Interior Designer: Platform Group